Amazing but terrible customer support
This is an amazing service and I have used it many times without a problem. I have also referred a few people to this app and have received my referral rewards. A business associate sent me two different transactions for a total of $285 and I have yet to receive that money. I have contacted customer support 4 different times and each time they respond with the steps that I need to take to the resolve the problem myself. I have done everything theyve asked me to do, Ive checked with the sender to verify the funds were withdrawn, I also verified with my bank that the funds were not received. It is starting to look like the cash app stole $285 from us. The first transaction was initiated on April 13, 2016 and we still dont have the money. I will leave this review at 1 star until this problem is resolved.
S2powell about
Cash App